Terms and Conditions

The terms and conditions below outline the terms associated with the use of our Websites and you will be bound by these conditions upon booking.

1. General
   1. The Viberewards.com.au website is operated by Group Travel Manager Pty Ltd (ACN 132 055 077) ("GTM").
   2. Please read the following terms and conditions carefully as these conditions incorporate the basis on which bookings via the Viberewards.com.au website are accepted.
   3. By using the Viberewards.com.au website, you agree to be bound by these terms and conditions and also the provisions of our Privacy Policy.
   4. GTM reserves the right at any time to vary, revise, add, amend, modify or delete the Viberewards.com.au website including these terms and conditions. The amended terms and conditions will take effect immediately upon being posted on the Viberewards.com.au website.
   5. The laws of Queensland govern the operation of the Viberewards.com.au website and you agree to submit to the non-exclusive jurisdiction of the Courts of Queensland.
   6. If any provision of these terms and conditions is found to be invalid or unenforceable by a court of law, such invalidity or unenforceability will not affect the remainder of the terms and conditions which will continue in full force and effect.
2. Disclaimer
   1. The information on the Viberewards.com.au website is provided in good faith and GTM believes it to be accurate. However, if you wish to obtain services from the Viberewards.com.au website you should not rely solely on the information on the Viberewards.com.au website but should make specific enquiries concerning the nature of the accommodation and services and their suitability for your personal needs by contacting the accommodation provider directly.
   2. Unless otherwise stated all information on the Viberewards.com.au website is supplied without any warranty, condition or other term as to the quality of any service or place of accommodation or its suitability for any particular purpose.
   3. GTM and the Viberewards.com.au website are not liable to you or anyone else for any loss of deposit payment or any other indirect or financial loss suffered whether arising in contract, negligence or otherwise arising in connection with the use of the Viberewards.com.au website.
   4. To the extent permitted by law GTM and the Viberewards.com.au website’s liability for breach of any implied warranty or condition which cannot be excluded is limited to the supply of the services again or the payment of the cost of having the service supplied again.
3. Acceptance
   1. Your use of or access to the Viberewards.com.au website is conditional upon your acceptance and compliance with the terms, conditions, notices and disclaimers contained in this document and elsewhere on the website known collectively as the "Terms of Use".
   2. By continuing to use and access the Viberewards.com.au website you agree to be bound by the Terms of Use. If you do not agree to the Terms of Use, please stop using the website immediately.
   3. GTM may at any time vary, revise, add, amend, modify or delete any part of these Terms of Use or the Viberewards.com.au website by publishing the variations on the Viberewards.com.au website. These amended Terms of Use will be effective immediately and you will be bound by the amended Terms of Use from that time on. As the Terms of Use may vary without notice we recommend that you read our Terms of Use each time you visit the Viberewards.com.au website.
4. Website Information
   1. The Viberewards.com.au website discloses information about travel locations, dates, packages, information about the Viberewards.com.au website and many other things.
   2. Some of this information is supplied to us by third party providers including hotels and accommodation providers. Therefore, although we have taken reasonable care to ensure that this information is correct and up-to-date we cannot check the accuracy of such information where it is provided to us by third parties. Accommodation providers reserve the right to change, close or remove facilities without notice
   3. We accept no responsibility for information supplied to us by third parties. We recommend that you confirm all information contained on or linked from the Viberewards.com.au website with the relevant third-party provider.
   4. com.au is a booking agent for accommodation and has no control over any events or entertainment provided by 3^rd parties.
   5. Photos of room types are indicative only. Actual rooms occupied may vary in decor and inclusions from those shown.
5. How To Make A Booking
   1. Bookings must be made via the Viberewards.com.au website.
   2. Reservations are subject to availability and actual pricing at the time of booking.
   3. All prices are in Australian Dollars and are inclusive of GST.
   4. Every effort is made to ensure that the description of facilities and services provided at accommodation listed on the Viberewards.com.au website is accurate however these are continually being changed, upgraded and on occasion taken out of service.
   5. The Viberewards.com.au website cannot be held liable for omissions, errors, alterations to property facilities and services, whether temporary or permanent.
   6. Photos of rooms displayed on the Viberewards.com.au website are indicative only, actual rooms occupied may vary in decor and inclusions from those shown.
6. Payment
   1. Any person making a booking shall be deemed to have read and accepted, and by making the booking, represents to the Viberewards.com.au website and GTM that he or she accepts the Terms of Use on behalf of all persons in the booking.
   2. Full payment for your booking must be received by the Viberewards.com.au website at the time of booking payable with a credit or debit card online. All payments will incur a 1.5% surcharge.
   3. Any fees charged to Viberewards.com.au by our credit card payment provider arising from a chargeback or a disputed charge on the cardholder's credit card will be charged to the cardholder. This fee is non-refundable.
   4. The name of the merchant on your statement will be schoolies.com
7. Your Warranties: You Warrant That:
   1. you are at least 18 years of age and can use the Viberewards.com.au website and create legal binding obligations for any liability you may incur as a result of using the Viberewards.com.au website;
   2. you are responsible (financially and otherwise) for all uses of the Viberewards.com.au website by you and those using the Viberewards.com.au website using your login details, including your password;
   3. the information you supply via the Viberewards.com.au website is accurate and not misleading, deceptive or likely to be misled or deceive.
8. Amending Your Booking
   1. All requests to amend an existing booking should be emailed to info@viberewards.com.au
   2. All amendment requests are subject to availability.
   3. A fee of $50.00 will be charged per amendment.
   4. Amendment fees paid in respect of your booking are non-refundable.
9. Cancelling Your Booking
   1. All requests to cancel an existing booking should be emailed to info@viberewards.com.au
   2. Cancelled bookings will be charged the following cancellation fees:
      - the cancellation fee charged by your accommodation supplier. This cancellation fee varies by accommodation supplier and is available for you to view before paying for your booking; plus
      - $50.00 cancellation fee applied by Viberewards.com.au
   3. No refunds will be given for an early departure or if you elect not to check into your accommodation.
   4. Any cancellation fees paid in respect of your booking are non-refundable.
   5. A cancelled booking may be re-instated subject to availability and receipt of payment.
10. Information on our Website
    1. GTM and the Viberewards.com.au website endeavours to ensure that all information displayed on the Viberewards.com.au website is correct.
    2. GTM and the Viberewards.com.au website will not be held responsible for any errors in content.
    3. Please contact us if you have any queries regarding published information.
11. Right to Amend
    1. GTM and Viberewards.com.au organises and arranges accommodation pursuant to the contractual arrangements it has with accommodation suppliers. GTM and the Viberewards.com.au website does not occupy or have any control over any hotel, motel, apartment or unit and, as such, GTM and the Viberewards.com.au website are not liable for any damage or loss, whether to personal property or howsoever arising, to any person who has booked accommodation through the Viberewards.com.au website.
    2. GTM and the Viberewards.com.au website cannot guarantee the availability of accommodation and GTM and the Viberewards.com.au website reserves the right to change and cancel bookings. GTM and the Viberewards.com.au website reserves the right at any time, in its absolute discretion, to modify any accommodation or to cancel the same without notice.
    3. Whilst GTM makes every effort to ensure that all prices on the Viberewards.com.au website are accurate and up to date sometimes errors do occur, and the prices stated are incorrect. GTM and the Viberewards.com.au website reserve the right to alter accommodation prices on the Viberewards.com.au website to reflect any increase in the cost of accommodation for reasons beyond our reasonable control. This may include (but is not limited to) pricing mistakes, errors or omissions. Where a pricing mistake, error or omission has occurred, GTM or the Viberewards.com.au website will use its best endeavours to notify you of the mistake, error or omission.
    4. Confirmation of bookings and invoices are subject to re-issue if GTM or the Viberewards.com.au website discovers a pricing mistake, error or omission.
    5. Upon GTM or the Viberewards.com.au website notifying you of the mistake, error or omission you can either agree to accept the amended price or you may cancel your booking.
    6. In the event that an error occurs which results in a room being double booked or due to circumstances beyond our control the original room/property that was booked is no longer available, GTM and the Viberewards.com.au website will use its best endeavours to relocate your booking to another venue.
    7. GTM and the Viberewards.com.au website will use its best endeavours to relocate you to a hotel of comparable quality and in a comparable location. If a property of comparable quality in a comparable location is not available, Viberewards.com.au may relocate you to a property of less comparable quality in a less comparable location in which Viberewards.com.au will pay you an amount which it reasonably believes represents the difference between the price payable for the alternative property and the prices paid by you for the original room/ property at which you had booked.
    8. GTM and the Viberewards.com.au websites will use its best endeavours to have your group relocated. In the event that GTM and the Viberewards.com.au websites is unable to relocate your group, GTM and the Viberewards.com.au websites will refund all monies paid to the Viberewards.com.au websites.
12. Your Privacy
    1. We will handle your personal information in accordance with the terms and conditions set out in our Privacy Policy which is posted on the Viberewards.com.au website.
13. Our Relationship
    1. No agency, partnership, joint venture, employee-employer or franchisor-franchisee relationship is intended to be created between you and us by these Terms of Use.
14. Links and Third-Party information
    1. com.au contains links to sites operated by persons and companies outside of the Viberewards.com.au website. We provide these links for your assistance and information. We are not responsible for the availability or content of these third-party sites and we are not responsible for any goods and services available from these sites.
15. Intellectual Property Rights
    1. The copyright and other intellectual property in the Viberewards.com.au website is owned by GTM or by a third party who has given GTM and the Viberewards.com.au website permission to use them.
16. Trademarks
    1. Any and all Trademarks shown on the Viberewards.com.au website are the trademark of their respective owners.
    2. Nothing contained on the Viberewards.com.au website shall be construed as the granting of any licence, right to use of any or all trademarks shown on the Website.
17. Indemnity
    1. You, and all members of your group agree to indemnify GTM and the Viberewards.com.au website and their respective affiliates, employees and others against any loss and damage suffered, costs incurred, by them in connection with you and your groups use of the Viberewards.com.au website and any breach by you of the Terms of Use and any other legal obligation.
18. Schoolies.com Credit Voucher
    1. If you hold a valid Schoolies.com Credit Voucher you may be eligible to convert this voucher to a Vibe Rewards Voucher of equivalent value. To do this, login to your Schoolies.com booking and exchange your Schoolies.com Credit Voucher for Vibe Rewards voucher.
    2. Once you have converted your Schoolies.com Credit Voucher to a Vibe Rewards Voucher you will not be able to revert back to a Schoolies.com Credit Voucher.
    3. Vibe Rewards Vouchers will be valid for 12 months from the date of issue.
    4. Vibe Rewards Vouchers can only be utilised when you spend a minimum of $700 on accommodation via the Vibe Rewards website.
    5. Only 1 Vibe Rewards Voucher can be used per booking